HP 1Y PW PLUS Channel Plan HP FS50 SVC | Phone Support, Technical — U95S3PE

Maintain service quality without building a larger internal support bench. HP 1Y PW PLUS CHANNEL PLAN HP FS50 SVC is a 1-year partner support service designed for channel-led delivery, giving qualified partners the tools and backing needed to support end users under their own brand. The service is structured for phased implementation, making it easier to align support coverage with your operating model and customer commitments. This plan centers on phone support and a 4-hour response commitment within an 8 x 5 service window, helping teams move from issue identification to action with less delay. Because the service is delivered through Cisco services infrastructure, partners can extend their support practice while retaining primary responsibility for customer experience. That matters when you need to protect margins, standardize response handling, and offer a more complete support package without overextending internal resources. For organizations building or expanding a services practice, this plan adds a practical layer of technical coverage that supports repeatable delivery. It is a fit for partners who need a clear service construct, predictable response expectations, and a path to scale support offerings with confidence. Ideal For Channel partners offering branded support for HP FS50 deployments Service teams needing defined phone-based technical escalation coverage Organizations building a phased support practice around Cisco-backed infrastructure Businesses standardizing response commitments for customer support contracts Why This Product 1 Channel-delivered support model instead of direct vendor fulfillment 2 Defined 4-hour response versus open-ended assistance 3 8 x 5 coverage for business-hour support planning 4 Built for partners expanding branded service offerings