HP 2Y PW PLUS CHANNEL PLAN HP FS50 SVC | Cisco Partner Support — U95S4PE

Deliver stronger post-sale support without giving up the partner relationJTFp. Cisco Partner Support Service is designed for qualified channel partners who want to build or expand support practices under their own brand while drawing on Cisco services infrastructure. This 2-year channel plan for HP FS50 service provides a structured path to service delivery with 24 x 7 phone support and a 4-hour response target. For partners, the appeal is operational and commercial. You retain primary responsibility for your end users, while Cisco supplies the underlying support framework that helps you maintain service quality and predictable response commitments. That makes it easier to protect margins, standardize support processes, and scale a support offering without building every capability from scratch. The phased implementation model is especially useful for partners growing into managed support. It allows you to introduce services in a controlled way, align internal teams, and expand coverage as your practice matures. For organizations selling support as part of a broader portfolio, this plan adds credibility, structure, and a clear service foundation. Ideal For Building a partner-branded support practice for Cisco-based customers Adding 24 x 7 coverage to an existing channel services portfolio Supporting end users with a defined 4-hour response commitment Expanding managed support offerings through a phased rollout Why This Product 1 Adds 24 x 7 phone coverage instead of business-hours-only support 2 Includes a 4-hour response target for faster incident handling 3 Supports partner-branded delivery rather than direct vendor fulfillment 4 Structured for phased rollout as a channel support practice grows