Cisco MSX Upgraded Support for NSO and ESC HA, 1 Year | Support — NSOESCHA-UPG-G-1YR

Maintain continuity across NSO and ESC HA deployments with Cisco Preferred support for 1 year. This upgraded support offering is built for teams that run network automation as part of daily operations and need a higher-touch support posture than standard coverage. It helps reduce the operational risk of unresolved issues, especially where orchestration, service activation, and high-availability behavior directly affect production networks. For infrastructure teams, the value is not just access to support — it is the ability to keep automation platforms aligned with service expectations when timing matters. Preferred support is suited to environments where escalation paths, vendor accountability, and predictable coverage are part of the procurement decision. It supports the kind of operational discipline that justifies premium software assurance: fewer delays, clearer ownerJTFp, and better continuity for systems that cannot afford extended disruption. Choose this 1-year support term when you need a defined coverage window for NSO and ESC HA and want Cisco-backed assistance aligned to enterprise operations. It is a practical fit for renewal planning, budget control, and organizations that prefer to standardize support around mission-critical network automation assets. Ideal For Supporting a production NSO deployment that orchestrates network services across multiple sites Maintaining HA coverage for automation platforms used by network operations teams Renewing vendor support for a Cisco-based service orchestration environment Standardizing support coverage for infrastructure teams managing critical automation workflows Why This Product 1 Preferred tier versus standard support coverage 2 1-year term versus multi-year commitments 3 HA-focused support versus general software assistance 4 Cisco-backed escalation versus self-managed troubleshooting