Cisco CX Level 1 8x7 NCD 802.11ac Wave 2 Support | Enterprise — CON-L1NCD-AIR2IBK9

Keep critical wireless infrastructure supported with Cisco CX Level 1 coverage for 802.11ac Wave 2 access point deployments. This service is designed for organizations that need dependable response paths for internal-antenna AP environments, where wireless availability directly affects user access, clinical workflows, retail operations, or office productivity. For teams standardizing on Cisco wireless, Level 1 support adds a clear service layer around day-to-day operations. It helps reduce the burden on internal IT staff by providing structured vendor support for troubleshooting and issue resolution. That matters when access points are embedded across dense office floors, branch sites, or distributed facilities where even a small outage can ripple quickly. This offering is not about adding features to the network. It is about protecting the investment already in place and preserving service continuity for the users who depend on it. For procurement teams, it also creates a cleaner support model around a defined Cisco wireless asset class, making it easier to align coverage with operational risk and service expectations. Ideal For Supporting campus wireless deployments with internal-antenna Cisco access points Maintaining service coverage for branch office Wi-Fi environments Reducing help desk escalation for installed Cisco AP fleets Standardizing vendor support for enterprise wireless infrastructure Why This Product 1 Vendor-backed support for Cisco wireless infrastructure 2 Defined Level 1 service tier for operational clarity 3 Built around 802.11ac Wave 2 AP environments 4 Helps reduce internal troubleshooting workload