Cisco CX Level 2 24x7x4OS Crypto Throughput LI | Support Services — CON-L24OS-FLSA1XIP

Protect critical Cisco environments with Level 2 support designed for crypto throughput workloads that cannot wait for standard business-hour response. This service provides 24x7x4OS coverage, giving operations teams access to vendor-backed assistance when incidents affect performance, availability, or service continuity. For infrastructure teams managing security-sensitive traffic and throughput-dependent deployments, the value is in faster escalation and more precise troubleshooting. Instead of extending internal effort across multiple handoffs, this support model helps move complex issues toward resolution with Cisco expertise aligned to the product line. It is a practical fit for organizations that depend on predictable response windows and need support coverage that matches the operational importance of the environment. When downtime is expensive and throughput matters, this service helps preserve service levels and reduce the risk of prolonged disruption. Ideal For Supporting Cisco environments that require continuous coverage Escalating crypto throughput incidents outside business hours Maintaining service levels for security-sensitive network operations Reducing resolution time for complex infrastructure issues Why This Product 1 Provides 24x7x4OS coverage instead of business-hour-only support 2 Adds Cisco Level 2 escalation for more complex issues 3 Targets crypto throughput environments rather than generic support 4 Helps reduce resolution delays through vendor-backed assistance