Cisco CX Level 2 24x7x4OSISR 1100 8P Dual GE | Enterprise Support — CON-L24OS-C1128PTE

Keep critical Cisco infrastructure covered with a support service built for fast response and onsite resolution. CX Level 2 24x7x4OSISR provides 24x7 coverage with a four-hour onsite service target, helping teams contain outages and restore service faster when hardware issues arise. This support offering is designed for Cisco 1100 8-port dual GE systems, making it a strong fit for branch, edge, and distributed network environments where service interruptions can affect users, transactions, or remote operations. The level 2 service tier adds a more responsive support posture for organizations that cannot wait for standard business-hours handling. For procurement and operations teams, the value is in predictable coverage and faster escalation handling. Instead of absorbing the cost and delay of ad hoc break/fix response, this service helps align support with uptime requirements and operational risk tolerance. It is a practical choice when the cost of downtime exceeds the premium for around-the-clock onsite support. Ideal For Supporting branch routers or edge systems that require rapid onsite response Reducing service interruption risk for distributed network deployments Maintaining coverage for Cisco 1100 systems outside standard business hours Protecting operations where hardware downtime has direct business impact Why This Product 1 Provides 24x7 coverage instead of business-hours support 2 Targets four-hour onsite response for faster recovery 3 Matches Cisco 1100 8-port dual GE deployments 4 Adds a higher-touch support tier for critical environments