Cisco Catalyst 3650 CX Level 2 8x5xNBD On-Site Service | 4 Year — CON-L2NBD-WS5048FS

Protect the operational core of your access network with Cisco CX Level 2 service for the Catalyst 3650. This 4-year maintenance plan is designed for environments where switch availability directly affects user access, voice traffic, and downstream application performance. The service combines 9x5 coverage, Next Business Day response, on-site support, repair, parts replacement, and phone support to reduce the time and friction involved in hardware recovery. For infrastructure teams, that means fewer delays coordinating parts, fewer gaps in support ownerJTFp, and a clearer path to restoring service after a fault. This level of coverage is especially valuable for organizations that depend on stable campus switching and want to avoid the cost and disruption of unmanaged failures. The parts-and-labor structure supports practical maintenance planning, while comprehensive defective material retention helps align service handling with enterprise asset control requirements. For procurement, it is a straightforward way to extend the useful life of installed Catalyst 3650 hardware with vendor-backed support that matches the business impact of the platform. Ideal For Supporting Catalyst 3650 switches in campus access layers Maintaining network availability for offices, classrooms, or branch sites Covering hardware failures where on-site repair and parts replacement are required Extending the service life of installed Cisco switching infrastructure Why This Product 1 On-site repair and parts replacement versus remote-only support 2 4-year term for longer lifecycle coverage 3 Next Business Day response for faster restoration 4 Comprehensive defective material retention for tighter asset control