Cisco Catalyst 3850 CX Level 2 24x7x4 Support | Enterprise Service — CON-L24HR-WSC388TE

Keep your Cisco Catalyst 3850 environment supported around the clock with CX Level 2 24x7x4 coverage. This service is designed for infrastructure teams that need fast access to Cisco expertise when network issues threaten availability, performance, or change windows. With 24x7 access and a 4-hour response target, this support plan helps reduce time spent waiting on escalation during incidents that affect switching, access, or campus connectivity. Level 2 coverage is a practical fit for organizations that already run mission-critical workloads on Catalyst 3850 hardware and need a higher-touch support path than standard break-fix coverage. For procurement teams, the value is clear: predictable support coverage, vendor-aligned troubleshooting, and a service tier that matches the operational importance of the platform. For engineers, it means a faster path to qualified assistance when the network is the dependency every other system sits on. Ideal For Support campus switching environments running Cisco Catalyst 3850 Cover production access-layer networks that require 24x7 assistance Provide escalation coverage for enterprise network operations teams Maintain service continuity during outages and change windows Why This Product 1 Faster response than standard business-hours support 2 Built for Cisco Catalyst 3850 environments 3 Includes Level 2 technical escalation 4 Suited to production network operations