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Lenovo Premier Support Plus Upgrade

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SKU

5WS1L39531

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Details

Premier Support Plus provides faster issue resolution, protects your investment, and prevents IT issues before they become problems.

Let Premier Support Plus take the strain: We’ll do the heavy lifting to relieve the squeeze on your IT teams giving you time to innovate by removing your teams’ break/fix burden. | Premier Support Plus removes friction from the user experience by enabling direct access to Lenovo support engineers and building resilience and capacity into your IT function. Users and teams return rapidly to productivity, thereby releasing creativity to drive the business.

Specifications

General Information
Category	Technical support or help desk services
Description	Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labor (for notebooks) - 1 year (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad X1 Extreme Gen 5; X1 Nano Gen 2; X13 Yoga Gen 3; Z13 Gen 1; Z16 Gen 1
Manufacturer	Lenovo
UNSPSC	81111811
Main Specifications
Header / Brand	Lenovo
Packaged Quantity	1
Service & Support / Type	Extended service agreement
Compatibility Information
Designed For	Lenovo ThinkPad Helix (2nd Gen) 20CH Lenovo ThinkPad X1 Carbon (2nd Gen) 20A7, 20A8 Lenovo ThinkPad X1 Carbon (3rd Gen) 20BS, 20BT Lenovo ThinkPad X1 Carbon (4th Gen) 20FB, 20FC Lenovo ThinkPad X1 Carbon (5th Gen) 20HQ, 20HR, 20K3, 20K4 Lenovo ThinkPad X1 Carbon (6th Gen) 20KG, 20KH Lenovo ThinkPad X1 Carbon (7th Gen) 20QD, 20QE, 20R1, 20R2 Lenovo ThinkPad X1 Carbon Gen 10 21CC Lenovo ThinkPad X1 Carbon Gen 8 20U9, 20UA Lenovo ThinkPad X1 Carbon Gen 9 20XW Lenovo ThinkPad X1 Extreme 20MF, 20MG Lenovo ThinkPad X1 Extreme (2nd Gen) 20QV, 20QW Lenovo ThinkPad X1 Extreme Gen 3 20TK, 20TL Lenovo ThinkPad X1 Extreme Gen 4 20Y5, 20Y6 Lenovo ThinkPad X1 Extreme Gen 5 21DE, 21DF Lenovo ThinkPad X1 Nano Gen 1 20UN, 20UQ Lenovo ThinkPad X1 Nano Gen 2 21E8, 21E9 Lenovo ThinkPad X1 Tablet (1st Gen) 20GG, 20GH Lenovo ThinkPad X1 Tablet (2nd Gen) 20JB, 20JC Lenovo ThinkPad X1 Tablet (3rd Gen) 20KJ, 20KK Lenovo ThinkPad X1 Titanium Yoga Gen 1 20QA, 20QB Lenovo ThinkPad X1 Yoga (1st Gen) 20FQ, 20FR Lenovo ThinkPad X1 Yoga (2nd Gen) 20JD, 20JE, 20JF, 20JG Lenovo ThinkPad X1 Yoga (3rd Gen) 20LD, 20LE, 20LF, 20LG Lenovo ThinkPad X1 Yoga (4th Gen) 20QF, 20QG, 20SA, 20SB Lenovo ThinkPad X1 Yoga Gen 5 20UB, 20UC Lenovo ThinkPad X1 Yoga Gen 6 20XY, 20Y0 Lenovo ThinkPad X1 Yoga Gen 7 21CD Lenovo ThinkPad X13 Yoga Gen 1 20SX, 20SY Lenovo ThinkPad X13 Yoga Gen 2 20W9 Lenovo ThinkPad X13 Yoga Gen 3 21AW, 21AX Lenovo ThinkPad X380 Yoga 20LH, 20LJ Lenovo ThinkPad X390 Yoga 20NQ Lenovo ThinkPad Yoga 20C0, 20CD Lenovo ThinkPad Yoga 12 20DK, 20DL Lenovo ThinkPad Yoga 14 20DM, 20DN Lenovo ThinkPad Yoga 15 20DQ Lenovo ThinkPad Yoga 260 20FD, 20FE, 20GS Lenovo ThinkPad Yoga 370 20JH, 20JJ Lenovo ThinkPad Yoga 460 20EL, 20EM Lenovo ThinkPad Z13 Gen 1 21D2, 21D3 Lenovo ThinkPad Z16 Gen 1 21D4, 21D5 Lenovo Yoga C940 BE-14IIL 20RT
Details
Service & Support	Extended service agreement - parts and labor - 1 year - on-site - response time: NBD Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday Accidental damage coverage - 1 year Defective HDD/SSD retention - 1 year
General
Class of Equipment	Notebooks
Covered Configurations	System with 1 year Premier Support
Full Contract Period	1 year (from original purchase date of the equipment)
Location	On-site
Response Time	Next business day
Service Included	Parts and labor