Lenovo Premier Support

Availability: In stock
SKU
5PS0Q92765
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Lenovo Premier Support provides ANZ based advanced troubleshooting and end-to-end case management. As IT budgets contract, you want to realize increased efficiency from your existing in-house IT support teams. The Lenovo Premier Support assists by providing highly trained personnel to support during extended hours with a focus on advanced troubleshooting and dedicated case management.
General Information
CategoryTechnical support or help desk services
DescriptionLenovo Premier Support - Extended service agreement - parts and labor - 1 year - on-site - 8x5 - response time: NBD - for ThinkAgile VX2320 Appliance; VX3320 Appliance; VX3520-G Appliance; ThinkSystem SR570
ManufacturerLenovo
MSRP$236.00
UNSPSC81111811
Main Specifications
Header / BrandLenovo
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • Lenovo BladeCenter HS22 7870
  • Lenovo BladeCenter LS20 8850
  • Lenovo BladeCenter LS41 7972
  • Lenovo BladeCenter PN41 3020
  • Lenovo Converged HX2310-E 8693
  • Lenovo Flex System Manager 8731
  • Lenovo Flex System x220 Compute Node 7906
  • Lenovo Flex System x240 Compute Node 7162, 8737
  • Lenovo Flex System x280 X6 Compute Node 7196, 7903
  • Lenovo Flex System x480 X6 Compute Node 7196
  • Lenovo Flex System x880 X6 Compute Node 7196
  • Lenovo System x3350 4193
  • Lenovo System x3400 M2 7836
  • Lenovo System x3450 7948
  • Lenovo System x3500 M5 5464
  • Lenovo System x3550 M5 8869
  • Lenovo System x3630 M3 7377
  • Lenovo System x3650 M2 7947
  • Lenovo System x3650 M4 HD 5460
  • Lenovo System x3650 M5 8695, 8871
  • Lenovo ThinkAgile HX1320 Appliance 7X83
  • Lenovo ThinkAgile HX2320-E Appliance 7X83
  • Lenovo ThinkAgile HX3320 Appliance 7X83
  • Lenovo ThinkAgile HX3520-G Appliance 7X84
  • Lenovo ThinkAgile HX3720 Appliance 7X82
  • Lenovo ThinkAgile HX5520-C Appliance 7X84
  • Lenovo ThinkAgile VX2320 Appliance 7Y13
  • Lenovo ThinkAgile VX3320 Appliance 7Y13, 7Y14
  • Lenovo ThinkAgile VX3520-G Appliance 7Y14
  • Lenovo ThinkAgile VX5520 Appliance 7Y14
  • Lenovo ThinkAgile VX7520 Appliance 7Y14
  • Lenovo ThinkServer RD350 70D7, 70D9, 70QK, 70QL, 70QM, 70QN
  • Lenovo ThinkServer RD450 70DB, 70DD, 70DF, 70DW, 70Q9, 70QA, 70QQ, 70QR, 70QS, 70QT, 70QV, 70QW
  • Lenovo ThinkServer RD550 70R3, 70R4, 70R5, 70R6, 70S6, 70S7
  • Lenovo ThinkServer RD650 70DR, 70DS, 70R7, 70R8, 70R9, 70RA, 70RB, 70RC, 70RD, 70RE, 70RF, 70RG
  • Lenovo ThinkServer sd350 5493
  • Lenovo ThinkServer TD340 70B6
  • Lenovo ThinkServer TD350 70DJ, 70DQ
  • Lenovo ThinkSystem SD530 7X21
  • Lenovo ThinkSystem SN550 7X16
  • Lenovo ThinkSystem SR530 7X07
  • Lenovo ThinkSystem SR550 7X03, 7X04
  • Lenovo ThinkSystem SR570 7Y02, 7Y03
  • Lenovo ThinkSystem SR590 7X98, 7X99
  • Lenovo ThinkSystem SR630 7X01, 7X02
  • Lenovo ThinkSystem SR650 7X05, 7X06
  • Lenovo ThinkSystem ST550 7X09, 7X10
Details
Service & Support
  • Extended service agreement - parts and labor - 1 year - on-site - response time: NBD - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday
  • Technical support - phone consulting - 1 year - availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday
General
Full Contract Period1 year
LocationOn-site
Response TimeNext business day
Service Availability8 hours a day / 5 days a week
Service IncludedParts and labor
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