Lenovo 3Y Onsite Upgrade from 1Y Courier/Carry-In | Warranty Service — 5WS0E97384

Protect notebook uptime with a 3-year onsite upgrade that replaces the limitations of courier/carry-in coverage. Instead of shipping a device away and waiting through a longer repair cycle, support is delivered at the customer site, helping restore service faster and reducing disruption for mobile professionals and business-critical users. This service is designed for organizations that depend on consistent endpoint availability and want a clearer path to resolution when hardware issues arise. It adds a stronger service posture to Lenovo notebook deployments, especially where downtime creates direct productivity loss or support overhead. For IT teams, onsite coverage can simplify escalation handling and improve the user experience when compared with lower-tier depot or carry-in plans. The value is in continuity: fewer handoffs, less waiting, and a more predictable support model for the life of the coverage term. For procurement teams, it is a practical way to protect the investment already made in Lenovo hardware while aligning support with the operational demands of business users. Ideal For Supporting business notebooks used by traveling employees Reducing downtime for executive and field-user laptops Extending warranty coverage on newly deployed Lenovo notebooks Standardizing endpoint support across a corporate fleet Why This Product 1 Onsite service instead of courier/carry-in handling 2 3-year coverage versus 1-year base support 3 Faster restoration path for user devices 4 Better fit for business-critical notebook fleets