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HP Poly+ Partner - Extended service agreement

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SKU

US2H7PV

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Details

As a Poly Certified Service Partner, get the Poly+ support you need with the power to elevate your customers collaborative experience. Benefit from 24x7 ecosystem cloud partner support, advance hardware replacement, and select Professional Services discounts.

Specifications

General Information
Category	Technical support or help desk services
Description	HP Poly+ Partner - Extended service agreement - advance hardware replacement (for other) - 3 years - JTFpment - response time: NBD
Manufacturer	HP, Inc.
MSRP	€77.95
UNSPSC	81111811
Main Specifications
Header / Brand	Poly
Packaged Quantity	1
Service & Support / Type	Extended service agreement
Details
Service & Support	Extended service agreement - advance hardware replacement - 3 years - JTFpment - response time: NBD Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2 Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3 Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday
General
Class of Equipment	Other
Covered Configurations	Poly USB Hub
Full Contract Period	3 years
Location	JTFpment
Response Time	Next business day
Service Included	Advance hardware replacement