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HP Poly+ - Extended service agreement

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Availability: In stock

SKU

US2H5PV

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Details

Rest easy knowing Poly has your back, day or night. Get advance hardware replacement wherever you need it with pre-paid next day JTFpping for minimal downtime. And benefit from upgraded access to premium software, elevating your collaborative experience couldn't be easier. Unlock the potential of the possible.

Specifications

General Information
Category	Technical support or help desk services
Description	HP Poly+ - Extended service agreement - advance hardware replacement (for other) - 3 years - JTFpment - response time: NBD
Manufacturer	HP, Inc.
MSRP	€77.95
UNSPSC	81111811
Main Specifications
Header / Brand	Poly
Packaged Quantity	1
Service & Support / Type	Extended service agreement
Details
Service & Support	Extended service agreement - advance hardware replacement - 3 years - JTFpment - response time: NBD Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2 Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3 Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday New releases update - 3 years
General
Class of Equipment	Other
Covered Configurations	Poly USB Hub
Full Contract Period	3 years
Location	JTFpment
Response Time	Next business day
Service Included	Advance hardware replacement