HP Care Pack Proactive Care 1-Year On-site 24x7x4 | Warranty — UC0Q4E

Protect print infrastructure with HP Care Pack Proactive Care with Defective Media Retention. This 1-year on-site service is designed for environments where printer downtime affects workflow, compliance, or customer-facing operations. With 24x7x4 hour response coverage, service teams can move quickly when a covered failure interrupts output. The package includes parts replacement, repair, and defective media retention, which is especially valuable when organizations must retain failed components for security, audit, or data-handling reasons. Parts and labor coverage helps reduce surprise repair costs while keeping service events more predictable for procurement and operations teams. This level of support is a strong fit for shared printer fleets and business units that depend on consistent availability. It offers a practical balance of response speed, service depth, and cost control for organizations that want more than a standard warranty without overbuying capacity they will not use. Ideal For Supporting office printer fleets that cannot tolerate extended outages Covering compliance-sensitive environments that require media retention Reducing downtime for shared workgroup printers in busy departments Extending service protection for post-warranty print infrastructure Why This Product 1 Includes defective media retention, unlike standard repair plans 2 24x7x4 response is faster than basic business-hours coverage 3 Parts and labor coverage helps reduce surprise service costs 4 On-site support is better suited to shared printer fleets