Electronic HP Care Pack 4-hour 13x7 Same Day Hardware Support
When operate on an extended schedule, 7 days a week, you can't wait for your Point of Sales Solution to be repaired next week – or even the next day. You need quick access to remote technical assistance - and if required, 4-Hour Onsite Service . This service includes support coverage for up to 6 attached peripherals, and is available 13 hours per day during extended local business hours, 7 days a week, including HP holidays.
| General Information | |
|---|---|
| Category | Technical support or help desk services |
| Description | Electronic HP Care Pack 4-hour 13x7 Same Day Hardware Support - Extended service agreement - parts and labor (for POS equipment) - 5 years - on-site - 13x7 - response time: 4 h |
| Manufacturer | HP, Inc. |
| UNSPSC | 81111811 |
| Main Specifications | |
| Header / Brand | HP |
| Packaged Quantity | 1 |
| Service & Support / Type | Extended service agreement |
| Details | |
| Service & Support |
|
| General | |
| Class of Equipment | POS equipment |
| Full Contract Period | 5 years |
| Location | On-site |
| Response Time | 4 hours |
| Service Availability | 13 hours a day / 7 days a week |
| Service Included | Parts and labor |
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