HP 3Y Active Care NBD DMR TRV NB HW Supp | On-site Support — U22XDE
When storage is central to the workload, service quality matters as much as hardware capacity. This HP Active Care plan provides next-business-day on-site support for the supported Nimble Storage platform, helping teams move quickly from failure detection to hands-on remediation. That shortens the gap between incident and recovery, which is critical when arrays back production applications, backup targets, or DR workflows. The plan includes defective material retention, a meaningful control point for organizations that need to manage failed components carefully. Combined with on-site delivery and hardware support, it gives infrastructure teams a more predictable service model than standard return-to-depot coverage. The 3-year term aligns well with planned refresh cycles and budgeted support windows. For teams responsible for storage availability, this service is about reducing operational friction. It helps protect the value of the array investment by pairing the platform with a support structure designed for faster response and cleaner incident handling. Ideal For Supporting Nimble Storage arrays in production environments Maintaining backup and disaster recovery storage availability Reducing downtime for shared storage infrastructure Standardizing support for hardware refresh cycles Why This Product 1 On-site support instead of remote-only assistance 2 Next-business-day response instead of standard turnaround 3 Defective material retention for better asset control 4 3-year term aligned to storage refresh planning
- Pricing Type: Fixed Term
- Service Type: Maintenance
- Remote Onsite: On-site
- Duration Hours: 0
- Service Duration: 3 Year
- Service Location: On-site
- Service Description: 9 x 5
- Certification Vendor: HP Inc.
- Product Supported: Nimble Storage HF40C SAN Storage System
- Bundle Support: Parts & Labor
- Covered Period: 3 Year
- Provided Support: Phone Support
- Service Characteristic: Parts & Labor
- Language Supported: English
- Key Feature 1: Next Business Day on-site response
- Key Feature 2: 3-year service duration
- Key Feature 3: 9 x 5 service coverage
- Key Feature 4: Defective material retention included
- Key Feature 5: Parts and labor service characteristic
- Key Feature 6: Phone support included
- Key Feature 7: On-site service delivery
- Key Feature 8: Hardware maintenance service
Write Your Own Review
