Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Accidental Damage Protection and Defective Media Retention

Availability: In stock
SKU
U23BTE
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Every HP Care Pack is designed to provide you with professional-class coverage options, support services, and peace-of-mind. Accidental Damage Protection Service. Protect your PCs in the event of accidental device damage, and avoid out-of-pocket repair or replacement costs. When the unexpected happens, HP has you covered. Defective Media Retention Service. Keeping your hard drive when it requires replacement is critical to maintaining control of your sensitive data and ability to disposition it in a way that meets your security standards. Travel Support Service. You have enough to focus on when you're out of office. Stay productive and get access to the help you need - almost anywhere you go - with local language telephone and onsite support.
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Accidental Damage Protection and Defective Media Retention - Extended service agreement - parts and labor (for notebooks) - 5 years - on-site - 9x5 - response time: NBD - for Victus by HP Laptop 15; Elite x360; EliteBook 1040 G10, 1040 G9, 10XX G1; EliteBook x360
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • Victus by HP Laptop 15-fb0000ca
  • HP Elite x2 G4, G8
  • HP Elite x360 1040 G10 Notebook, 1040 G9 Notebook
  • HP EliteBook 1030 G1 Notebook, 1040 G10 Notebook, 1040 G9 Notebook, 1050 G1 Notebook
  • HP EliteBook x360 1030 G2 Notebook, 1030 G3 Notebook, 1030 G4 Notebook, 1030 G7 Notebook, 1030 G8 Notebook, 1040 G5 Notebook, 1040 G6 Notebook, 1040 G7 Notebook, 1040 G8 Notebook
Details
Service & Support
  • Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday
  • Technical support - remote diagnosis - 5 years
  • Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday
  • Product info support - web knowledge base access - 5 years
  • New releases update - 5 years
  • Accidental damage coverage - 5 years
  • Defective media retention - 5 years
General
Class of EquipmentNotebooks
Covered Configurations3/3/x warranty
Full Contract Period5 years
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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