Cisco CON-EC4T-CTSSX860 24x7x4 On-Site Service | Unified Communications — CON-EC4T-CTSSX860

Keep executive meetings, design reviews, and remote collaboration sessions on schedule with one year of Cisco Unified Communications Essential Operate coverage for the SX80 codec. Built for environments where room systems carry real business weight, this service pairs 24x7 access with a 4-hour response target for hardware replacement and software application support. For infrastructure teams, the value is speed and predictability. When a room system fails, waiting until the next business day is not acceptable. This service is designed to reduce disruption by delivering on-site exchange support and parts replacement under a defined service window. That makes it easier to protect uptime across high-visibility conference spaces without overcommitting internal staff to break-fix response. The coverage is especially relevant for organizations standardizing on Cisco collaboration endpoints and expecting consistent support for premium meeting rooms. It helps preserve the investment already made in the SX80 platform, while giving procurement a clear service term and support model to anchor lifecycle planning. Ideal For Executive boardrooms that cannot afford delayed meeting starts Enterprise collaboration rooms standardized on Cisco SX80 codecs IT teams needing predictable replacement coverage for room endpoints Organizations protecting high-visibility conference spaces with service contracts Why This Product 1 Faster response than standard business-hours support 2 On-site exchange coverage for room-critical hardware 3 Includes software application support, not just parts 4 Built for Cisco SX80 collaboration environments