Cisco CX Level 2 8x5xNBD Nexus 9K ACI NXOS Support | Enterprise — CON-L2NBD-N9KC9332

Keep your Nexus 9K ACI and NX-OS environment supported with a service tier designed for operational continuity. CX Level 2 8x5xNBD delivers business-hours coverage with next-business-day response, giving infrastructure teams a clear escalation path when issues move beyond routine troubleshooting. This service is a strong fit for organizations that depend on Cisco switching platforms to carry production traffic, segmentation policies, and application connectivity. Level 2 coverage helps bridge the gap between internal operations and deeper vendor support, so your team can resolve complex incidents with less delay and more predictability. For procurement teams, the value is straightforward: defined coverage hours, a known response window, and support aligned to a mission-critical network stack. For architects and operations leaders, it adds a layer of assurance around one of the most sensitive parts of the infrastructure—where small delays can ripple across users, applications, and business services. Ideal For Supporting production Cisco Nexus 9K ACI fabrics in enterprise data centers Escalating complex NX-OS incidents that exceed internal troubleshooting Maintaining support coverage for network teams during business hours Backing critical switching infrastructure with defined response expectations Why This Product 1 Defined 8x5 coverage instead of ad hoc break-fix support 2 Next-business-day response for predictable escalation timing 3 Level 2 service for more complex network issues 4 Aligned to Cisco Nexus 9K ACI and NX-OS environments