Cisco Catalyst 9500 28X100 Smart Net Total Care | 8x5 NBD — CON-SNT-CX28C8DA
When a Catalyst 9500 sits in the core, service quality matters as much as the hardware itself. This Cisco Smart Net Total Care offering is built for teams that need predictable support around business hours and a defined replacement path when a part fails. With 8x5 coverage and next-business-day parts replacement, it helps keep recovery plans simple and downtime contained. For infrastructure groups managing campus cores, aggregation layers, or high-throughput switching environments, the value is in the response model. Instead of waiting on ad hoc escalation, you get a structured support service tied to Cisco’s replacement process. That makes it easier to plan maintenance, align support expectations, and protect the network services that depend on the switch. This service is a strong fit when the goal is not just coverage, but operational discipline. It supports the kind of environment where a failed component can ripple across users, applications, and connected systems. For a Catalyst 9500 deployment, that level of support helps justify the platform’s role in the network stack. Ideal For Core switch support for Catalyst 9500 deployments Campus aggregation coverage for business-hour operations Parts replacement planning for enterprise network infrastructure Service continuity for high-throughput switching environments Why This Product 1 Next-business-day parts replacement supports faster recovery than standard warranty 2 8x5 coverage fits business-hour operations 3 Smart Net Total Care adds structured Cisco service handling 4 Designed for Catalyst 9500 core and aggregation roles
- Service main type: exchange
- Service characteristic: parts
- Service response time: next business day
- Pricing Type: Service
- Product Supported: Cisco Catalyst 9500 28X100 switch
- Bundle Support: Smart Net Total Care
- Covered Period: 1 Year
- Provided Support: Parts Replacement
- Service Characteristic: 8x5, next business day, exchange service
- Service Type: Support
- Remote Onsite: Onsite
- Duration Hours: 8,760 hours
- Service Duration: 1 Year
- Service Location: United States
- Service Description: 8x5 support with next-business-day parts replacement for Catalyst 9500 28X100 platforms.
- Certification Vendor: Cisco
- Key Feature 1: Cisco Smart Net Total Care extended service
- Key Feature 2: 8x5 service coverage
- Key Feature 3: Next business day parts replacement
- Key Feature 4: Service main type: exchange
- Key Feature 5: Service characteristic: parts
- Key Feature 6: For Catalyst 9500 28X100 platforms
- Key Feature 7: Service response time: next business day
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