Cisco Catalyst 9400 4-Slot Chassis 24x7x4 On-Site Support | Enterprise — CON-L24HR-C9404R

Protect the availability of a Cisco Catalyst 9400 4-slot chassis with 24x7x4 on-site service coverage built for demanding campus networks. This service is structured to reduce downtime when hardware issues interrupt switching operations, with parts replacement, repair, and phone support included under a 3-year term. For teams running core access or distribution layers, response time matters as much as coverage. A 4-hour repair response helps accelerate recovery when a chassis fault threatens connected users, voice, wireless, or application traffic. On-site delivery also avoids the delays of depot handling and keeps remediation aligned to the realities of production infrastructure. This level of support is a strong fit for organizations that need predictable maintenance economics and a clear escalation path for critical hardware. It is designed to support operational continuity, preserve service levels, and reduce the risk of extended outages on a platform that anchors the network edge. Ideal For Supporting a campus core switch that must stay available after hardware faults Covering a distribution-layer chassis in a large enterprise network Reducing recovery time for production switching infrastructure Maintaining service continuity for voice, wireless, and business-critical traffic Why This Product 1 On-site response avoids depot turnaround delays 2 4-hour repair target supports faster outage recovery 3 3-year coverage improves budget predictability 4 Parts and labor coverage reduces surprise service costs