Cisco CX Level 2 8x5xNBD Catalyst 4500X Support | Enterprise — CON-L2NBD-C45X40XE
Keep Cisco Catalyst 4500X environments supported with a service plan built around predictable response and replacement coverage. CX LEVEL 2 8X5XNBD provides business-hours support with next-business-day response, giving infrastructure teams a clear path to restoration when a covered issue interrupts switching operations. This service fits organizations that want disciplined support for a core network platform without the cost of around-the-clock coverage. The depot model streamlines the replacement process, while the next-business-day response target helps reduce the operational drag that comes with waiting on hardware recovery. For network teams responsible for campus switching, access layers, or distributed office infrastructure, that balance of coverage and cost control matters. By pairing replacement support with a defined service term, this offering helps standardize maintenance planning and reduce uncertainty around hardware incidents. It is a practical fit for teams that need reliable support for Catalyst 4500X deployments and want a service structure that aligns with enterprise operations and budget control. Ideal For Supporting Cisco Catalyst 4500X access-layer switches in campus networks Maintaining business-hours coverage for branch office switching Replacing covered hardware in standardized network operations Extending support for enterprise switching refresh cycles Why This Product 1 8x5 coverage versus 24x7 premium support 2 Next-business-day response versus same-day replacement 3 Depot exchange versus onsite field service 4 4-year term versus annual renewals
- Service type: exchange support
- Service duration: 4 years
- Service location: service depot
- Service response time: next business day
- Provided support: replacement
- Service sub type: physical and electronic
- Pricing Type: Service contract
- Product Supported: Cisco Catalyst 4500X
- Bundle Support: Exchange service
- Covered Period: 4 Year
- Provided Support: Phone Support, Replacement
- Service Characteristic: Next business day response
- Service Type: Exchange support
- Remote Onsite: Service Depot
- Duration Hours: 4 Year
- Service Duration: 4 Year
- Service Location: Service Depot
- Service Description: 8x5xNBD support with depot exchange coverage for Cisco Catalyst 4500X
- Compatibility: Cisco Catalyst 4500X platform
- Key Feature 1: Service type: exchange support
- Key Feature 2: Service duration: 4 years
- Key Feature 3: Service location: service depot
- Key Feature 4: Service response time: next business day
- Key Feature 5: Provided support: replacement
- Key Feature 6: Provided support: phone support
- Key Feature 7: Service sub type: physical and electronic
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