CX LEVEL 2 24X7X4 Cisco Catalyst 9400 Support | Enterprise Service — CON-L24HR-C9410R

Protect mission-critical Catalyst 9400 switching with 24x7x4 support coverage built for environments where downtime is not an option. This service is designed to keep your network team moving when faults surface, with around-the-clock access and a four-hour response target that supports fast restoration efforts. For enterprise campus cores and distribution layers, support quality matters as much as hardware capability. CX Level 2 coverage helps reduce the cost of delay when a switch issue affects users, applications, or downstream services. It gives infrastructure teams a clear escalation path and a service model suited to high-availability operations. This offering is a strong fit for organizations that standardize on Cisco Catalyst 9400 platforms and need predictable support economics for production networks. It is especially valuable where internal teams must preserve service levels across multiple sites, maintain change windows, and limit the business impact of unplanned incidents. Ideal For Campus core support for Cisco Catalyst 9400 switches Production network coverage for enterprise headquarters Escalation support for distributed campus switching sites Availability planning for business-critical network infrastructure Why This Product 1 24x7 coverage versus business-hours-only support 2 Four-hour response target versus standard response windows 3 Cisco-specific coverage versus generic third-party support 4 Built for Catalyst 9400 production environments