Cisco Veritas Essential Support 2-Year 24x7 30-Minute | Technical — CON-SSTCM-C9540XA

Keep your Veritas environment supported with a service plan built for operational urgency. Essential Support provides 24x7 technical coverage with a 30-minute phone response target, giving IT teams a direct path to assistance when software issues threaten availability or delay recovery. This service is well suited to organizations that depend on stable backup, recovery, or data management operations and need more than basic break-fix help. New releases update access helps keep the software current, while security alert notifications add awareness when risks emerge. The result is a support model that helps reduce downtime exposure and keeps your team focused on service delivery instead of chasing vendor responses. For procurement, the value is clear: a two-year support term with defined response expectations and ongoing update coverage. For operations, it means a more predictable support experience for software that sits close to the data path and business continuity plan. Ideal For Supporting Veritas software used in backup and recovery operations Maintaining vendor coverage for production data management environments Reducing response delays for time-sensitive software incidents Keeping enterprise teams informed on security alerts and release updates Why This Product 1 Faster response than standard business-hours support 2 Includes release updates and security alerts 3 Two-year term supports longer planning cycles 4 Better fit for critical software than basic support tiers