Cisco SNTC-24X7X4 B200 M5 Maintenance | 24x7 Support, 1 Month — CON-SNTP-B200M5C2

Availability: In stock
SKU
CON-SNTP-B200M5C2
Questions before you move forward?

Chat with a JTF expert in Springfield, VA.

Click and connect instantly.

secure transactionsecure transaction
Protect production workloads with Cisco Silver Maintenance for UCS B200 M5 environments. This 24x7, one-month service is built for teams that need fast access to technical support when appliance issues threaten availability. It includes phone support, diagnosis, debugging, software updates, software upgrades, and replacement coverage to help restore service quickly and keep operations moving. For infrastructure teams running time-sensitive workloads, the value is not just access to support — it is the ability to shorten troubleshooting cycles and reduce the impact of component or software failures. The service covers both electronic and physical service needs, making it a practical fit for mixed support scenarios where hardware replacement and software remediation may both be required. Compared with basic break-fix coverage, this maintenance tier is designed to keep response paths open around the clock. That matters when the cost of delay is measured in application downtime, missed SLAs, and extended recovery windows. It is a focused support option for organizations that need dependable coverage without overcommitting to a longer contract term. Ideal For Cover a Citrix appliance during a short-term production rollout Support a data center team that needs around-the-clock escalation access Reduce downtime risk for mixed hardware and software incidents Bridge maintenance coverage while planning a longer support contract Why This Product 1 Includes 24x7 coverage instead of business-hours-only support 2 Adds replacement assistance for faster restoration 3 Covers both software remediation and physical service needs 4 Short one-month term suits interim or bridge coverage
  • Service name: Silver Maintenance
  • Service duration: 1 month
  • Service description: 24 x 7 technical support
  • Provided support: phone support, debugging, diagnosis, software update, software upgrade, replacement
  • Service sub type: electronic and physical
  • Manufacturer support: Citrix Systems, Inc.
  • Manufacturer part number: 4014378-E6
  • Pricing Type: Service
  • Product Supported: Citrix appliance / UCS B200 M5 environment
  • Bundle Support: Silver Maintenance
  • Covered Period: 1 Month
  • Provided Support: Phone support, debugging, diagnosis, software update, software upgrade, replacement
  • Service Characteristic: 24 x 7 coverage
  • Service Type: Technical support
  • Remote Onsite: Remote
  • Duration Hours: 720 hours
  • Service Duration: 1 Month
  • Service Location: Remote
  • Service Description: 24 x 7 support for diagnosis, debugging, software updates, software upgrades, and replacement assistance
  • Certification Vendor: Citrix
  • Key Feature 1: Service name: Silver Maintenance
  • Key Feature 2: Service duration: 1 month
  • Key Feature 3: Service description: 24 x 7 technical support
  • Key Feature 4: Provided support: phone support, debugging, diagnosis, software update, software upgrade, replacement
  • Key Feature 5: Service sub type: electronic and physical
  • Key Feature 6: Service main type: technical
  • Key Feature 7: Manufacturer support: Citrix Systems, Inc.
  • Key Feature 8: Manufacturer part number: 4014378-E6
Write Your Own Review
You're reviewing:Cisco SNTC-24X7X4 B200 M5 Maintenance | 24x7 Support, 1 Month — CON-SNTP-B200M5C2
Your Rating
Cross-sell disabled