Cisco SNTC-24X7X4 215CM8 All NVMe Nutanix Support | Enterprise — CON-SNTP-HCIN1ESN

Protect hyperconverged Nutanix operations with Cisco support coverage aligned to demanding 24x7x4 service expectations. This service is designed for infrastructure teams that need a clear escalation path, vendor-backed troubleshooting, and consistent support handling for all-NVMe environments where performance and availability matter. For enterprise platforms, support quality is part of the architecture. When workloads depend on dense storage performance and tightly integrated compute, delays in diagnosis can ripple across users, applications, and recovery windows. Cisco-backed coverage helps reduce uncertainty by giving teams a defined support motion for incidents that affect the underlying Nutanix stack. This offering is a fit for organizations that standardize on Cisco procurement and want support continuity for hyperconverged deployments without adding operational noise. It supports the kind of environment where uptime commitments, incident response, and vendor coordination must stay aligned. For procurement teams, it also simplifies lifecycle planning by attaching support to a known product and service term rather than leaving critical infrastructure exposed. Ideal For Supporting production Nutanix clusters running latency-sensitive workloads Covering all-NVMe hyperconverged nodes in enterprise data centers Standardizing vendor support for Cisco-procured infrastructure services Maintaining response coverage for business-critical virtualization platforms Why This Product 1 Defined 24x7x4 support coverage for critical environments 2 Cisco-backed service for Nutanix hyperconverged infrastructure 3 Built for all-NVMe deployments that need fast escalation 4 Simplifies support procurement with a specific service SKU