Cisco Catalyst 9400 Series 10 Slot DNA-A LIC | Enterprise Support — CON-SNC-1632FC

Maintain support continuity for Cisco Catalyst 9400 software with a service plan designed for operational teams that cannot afford slow escalation. This 4-year Foundation Care Software Support contract provides 9x5x2 coverage, including 2-hour phone response, helping accelerate issue triage when network services need attention. It also includes access to new releases, knowledge base resources, and direct support channels that help teams move from symptom to resolution with less friction. For enterprise networks, software support is not just about answering questions. It is about preserving stability across change windows, keeping release access available, and reducing the time spent searching for fixes during an outage or upgrade cycle. This service is well suited to organizations running Catalyst 9400 environments that need predictable support coverage over multiple budget years. Choose this support contract when the value of faster response, release access, and structured technical assistance outweighs the risk of operating without a formal service plan. It gives procurement and infrastructure teams a clear support path for a platform that anchors campus and enterprise switching. Ideal For Supporting Catalyst 9400 campus switching environments through a multi-year service term Covering software support needs during planned upgrades and release transitions Providing structured escalation for network operations teams during business hours Maintaining access to updates and support resources for enterprise switching platforms Why This Product 1 4-year coverage supports longer planning cycles than annual contracts 2 2-hour phone response helps speed escalation during incidents 3 Includes new releases and knowledge base access for software maintenance 4 Designed for Catalyst 9400 enterprise switching environments