Cisco SMARTnet 24x7x4 Onsite for 5520 Wireless | 4-Hour, Enterprise — CON-OSP-AIRT5520

Maintain wireless control-plane continuity with Cisco SMARTnet 24x7x4 Onsite service for the Cisco 5520 Wireless Controller. Built for environments where wireless access is operationally critical, this service combines around-the-clock support with a 4-hour response target for parts and labor. That matters when controller downtime can affect authentication, roaming, guest access, or site-wide connectivity. Instead of relying on best-effort troubleshooting or waiting for standard business-hours coverage, you get a defined support model designed to restore service quickly and keep network operations moving. For enterprise IT teams, SMARTnet also supports cleaner lifecycle management. It gives procurement and infrastructure leaders a predictable service layer for a high-value wireless platform, helping justify the controller investment by extending operational confidence well beyond the initial purchase. This is the right fit when the wireless edge cannot wait for next-day service and when the cost of interruption exceeds the cost of premium support. Ideal For Supporting campus wireless infrastructure built on Cisco 5520 controllers Maintaining uptime for authentication and roaming services Reducing outage duration in branch or headquarters wireless networks Protecting production wireless environments with premium response coverage Why This Product 1 Provides 24x7 coverage instead of business-hours support 2 Targets 4-hour response for faster restoration 3 Includes onsite parts and labor support 4 Built for Cisco 5520 wireless controller environments