Cisco Smart Net Total Care Support for Expressway 1200 | Technical Support — CON-ECMUS-LTMS-100

Keep Cisco Expressway 1200 environments covered with a 1-year Smart Net Total Care support term built for technical continuity. This service is designed for teams that depend on collaboration infrastructure and need a clear path to assistance when issues affect availability, access, or service performance. With 24x7 support and web knowledge base access, your operations team can move from symptom to resolution with less delay. That matters when Expressway sits in the path of remote access, business communications, or interworking services where downtime is visible and costly. This support offering is a practical fit for organizations that want vendor-backed coverage rather than ad hoc troubleshooting. It helps standardize response expectations, preserve operational confidence, and reduce the risk of extended service disruption. For enterprises that run Cisco collaboration infrastructure at scale, the value is not just access to support — it is the ability to keep critical services moving with a known support model behind them. Ideal For Supporting Cisco Expressway 1200 in enterprise collaboration environments Maintaining vendor-backed coverage for remote access services Backing production communications infrastructure with 24x7 support Standardizing support for Cisco collaboration appliances across IT operations Why This Product 1 24x7 technical coverage versus limited-hours support 2 1-year term for predictable renewal planning 3 Web knowledge base access for faster self-service resolution 4 Vendor-backed support for Cisco Expressway 1200 environments