Cisco CX Level 1 8x5xNBD ISR 1100 8P Dual GE Support | Enterprise — CON-L1NBD-C1128PTE

Maintain dependable support coverage for Cisco ISR 1100 8-port Dual GE deployments with CX Level 1 8x5xNBD service. This offering is designed for branch and distributed enterprise environments where network interruptions affect users, applications, and site operations. The 8x5 coverage model aligns with standard business hours, while next-business-day response helps IT teams move quickly from issue identification to vendor-backed remediation. For organizations running edge routing at remote offices, retail locations, or small branches, that balance of coverage and response timing is often the right fit for operational control without paying for around-the-clock support that may not be required. This service is a practical choice when the goal is to preserve uptime, keep support costs aligned to business needs, and ensure the ISR 1100 platform has a defined escalation path. It gives procurement and infrastructure teams a clear support structure for a critical network edge device that sits close to the users and close to the business impact. Ideal For Supporting Cisco ISR 1100 routers in branch offices Maintaining weekday coverage for distributed network edge devices Backing retail or remote-site connectivity with next-business-day response Standardizing support for small-site routing infrastructure Why This Product 1 8x5 coverage for business-hour operations 2 Next-business-day response for faster escalation 3 Support aligned to branch and remote-site routing 4 Lower-cost coverage model than 24x7 support