Cisco SIG 24X7X4 Meraki MR28 WiFi 6 Support | Enterprise, 24x7, 4-Hour — CON-L24HR-MR28HW1

Keep MR28 wireless infrastructure covered when uptime matters most. Cisco SIG 24x7x4 support is built for teams that need fast response, consistent service coverage, and a clear escalation path for Meraki access point environments. For sites where wireless access supports operations, guest connectivity, collaboration, and mobile workflows, this service helps reduce the operational risk of waiting until the next business day. The 24x7x4 model is designed for critical environments that cannot absorb long delays in issue resolution. It gives IT teams a support structure aligned to high-availability expectations, with around-the-clock access and a four-hour response target. That matters when the cost of a stalled access point is measured in lost productivity, delayed transactions, or support tickets that pile up after hours. For procurement teams, this service adds value by extending the useful life of the deployment and protecting the investment already made in Meraki hardware. For operations teams, it creates a cleaner support experience with a defined service level that is easier to plan around than ad hoc break/fix coverage. Ideal For Supporting campus wireless networks that must stay available after business hours Covering branch access point deployments with defined response expectations Protecting collaboration and mobility workloads that depend on continuous Wi‑Fi Reducing downtime exposure in retail, healthcare, or distributed office environments Why This Product 1 Faster response coverage than standard business-hours support 2 Designed for MR28 wireless environments rather than generic IT coverage 3 Better fit for uptime-sensitive sites than break/fix-only options 4 Adds predictable service levels for procurement and operations planning