Cisco CX Level 1 Catalyst 2960X 48 GigE PoE 740W | Support — CON-L1NCD-WSC296XL

Protect access-layer operations with Cisco CX Level 1 support for the Catalyst 2960X 48 GigE PoE platform. This service is designed for environments where switch uptime, response consistency, and vendor-backed support matter more than commodity coverage. With 740 W PoE capacity and 2 x 10 uplinks, the underlying platform is built for dense edge connectivity, and the support contract helps keep that infrastructure easier to maintain. For network teams, the value is not just a service line item. It is a way to reduce uncertainty around a switch that sits close to users, phones, cameras, wireless access points, and other powered endpoints. When access switching is stable, the rest of the network has a better chance of staying predictable. CX Level 1 support is a practical fit for organizations that want a defined support path for a proven Cisco access switch platform. It helps align maintenance planning, incident response, and lifecycle management around a device class that often carries a large share of day-to-day traffic. For procurement teams, it also provides a clear support term tied to a specific hardware deployment. Ideal For Supporting office access switches that power phones, cameras, and wireless access points Maintaining vendor coverage for Catalyst 2960X edge deployments Standardizing support on a Cisco access-layer switching estate Backing network operations teams that need a clear escalation path Why This Product 1 Support coverage tailored to Catalyst 2960X access switching 2 References 48 GigE PoE and 740 W power in the service scope 3 Includes 2 x 10 uplink platform context 4 Better fit than generic support for Cisco edge deployments