Cisco Secure Web Appliance S196 Support 4-Year On-Site | Maintenance — CON-SNT-WSAS1969

Keep the Cisco Secure Web Appliance S196 covered with a support plan built for operational continuity. This 4-year service package delivers 24x7x4 hour on-site maintenance, helping teams restore service quickly when hardware issues threaten web security operations. Designed for environments where downtime carries real cost, the plan includes parts replacement, repair, remote diagnosis, phone support, and access to web knowledge base resources. New releases updates help keep the appliance aligned with current software and service expectations, while comprehensive defective material retention supports tighter control over sensitive hardware returns. For infrastructure teams, this is more than a warranty extension. It is a practical way to reduce spare-parts pressure, simplify escalation, and keep support aligned with business hours and incident response requirements. If the appliance sits in a critical security path, this service helps preserve availability and shorten the path from fault to resolution. Ideal For Supporting a Cisco Secure Web Appliance in a primary internet egress security stack Maintaining uptime for web filtering and policy enforcement in a distributed enterprise Reducing recovery time for appliance faults in a 24x7 operations environment Extending support coverage for security infrastructure with strict asset control requirements Why This Product 1 4-year coverage versus shorter support terms 2 On-site response versus return-to-depot service 3 Parts and labor coverage versus parts-only plans 4 24x7x4 hour response for critical security operations