Cisco Secure Firewall 3110 SNTC 24x7x4 On-Site Service | Enterprise Support — CON-SNTP-FPR3110A

Keep critical perimeter security covered with a service plan built for fast recovery. SNTC-24X7X4 for the Cisco Secure Firewall 3110 delivers 24x7x4 on-site support, giving operations teams a defined path to parts replacement, repair, and phone assistance when issues interrupt service. A 4-hour response target helps reduce exposure during incidents, while the 5-year term supports long-range planning for environments that cannot afford gaps in coverage. Parts-and-labor service characteristics help simplify maintenance budgeting and reduce the burden of stocking spares for every failure scenario. This service is designed for teams that need more than basic break-fix coverage. It adds the confidence of comprehensive defective material retention and on-site remediation, which is especially valuable when the firewall sits in a business-critical security stack. For organizations standardizing support across Cisco infrastructure, it provides a clear service level that aligns with uptime expectations and operational discipline. Ideal For Supporting a primary data center firewall that must recover quickly after hardware failure Maintaining perimeter security coverage for branch or regional sites with limited local IT staff Standardizing service levels across Cisco firewall deployments in regulated environments Reducing operational risk for security teams that require defined response windows Why This Product 1 On-site response target is 4 hours, not next-business-day coverage 2 Includes parts replacement and repair, not basic phone-only support 3 Extends support for 5 years to match long deployment cycles 4 Adds comprehensive defective material retention for tighter control