Cisco ISR 1100 8x5xNBD Support 4P Dual GE SFP | Enterprise Support — CON-SSSNT-C11214EP

Maintain dependable support for Cisco ISR 1100 deployments without overbuying coverage you do not need. This 8x5xNBD support offering is designed for 4-port dual GE SFP router configurations, giving IT teams business-hours assistance with next-business-day response. For branch networks and distributed sites, that balance can be the right fit when uptime matters, but 24x7 coverage is not required. The value is in operational predictability. When a router issue affects connectivity, access to support under a defined service window helps teams plan escalation, manage expectations, and control cost. For procurement teams, the service also provides a clear entitlement tied to a specific Cisco ISR 1100 configuration, which simplifies lifecycle support planning. Choose this support model when you need reliable coverage for a production network edge, but want to keep service spend aligned to the actual risk profile of the site. It is a straightforward way to protect branch connectivity and keep response terms consistent across the installed base. Ideal For Supporting branch routers that operate primarily during business hours Covering distributed sites where next-business-day response is acceptable Standardizing support for Cisco ISR 1100 edge deployments Controlling service costs on production networks with moderate response requirements Why This Product 1 8x5 coverage versus around-the-clock support 2 Next-business-day response versus same-day escalation 3 Configuration-specific support versus generic router coverage 4 Business-hours cost profile versus premium 24x7 service