Cisco Regional TAM + Designated SRE Shared 4-Year Engagement | Enterprise Support — COHS-CS-PLAT-4YR

Keep infrastructure programs moving with a shared Regional TAM and designated SRE engagement built for long-term operational continuity. This 4-year service arrangement gives enterprise teams a consistent point of contact for planning, issue coordination, and technical alignment across Cisco environments. For organizations running multiple stakeholders, distributed operations, or demanding change windows, the value is in continuity. A regional TAM helps coordinate priorities and service interactions, while the designated SRE adds focused technical support for operational execution. Together, they reduce friction between planning and delivery, helping teams stay aligned on incidents, upgrades, and service expectations. This engagement is well suited to enterprises that need more than reactive support. It supports structured communication, clearer escalation paths, and a more predictable operating rhythm over a multi-year term. That consistency matters when uptime, change control, and cross-team coordination carry real business impact. Ideal For Supporting Cisco infrastructure programs across distributed enterprise teams Coordinating escalations and planning for multi-site operations Maintaining continuity during long-term platform lifecycle management Providing structured technical oversight for complex change and upgrade cycles Why This Product 1 Longer 4-year term supports sustained operational alignment 2 Shared service model fits multi-team enterprise environments 3 Designated SRE adds technical execution support beyond account oversight 4 Cisco-specific engagement helps keep support paths focused