Cisco ERT Under Attack Service for DP20-12 3Y | Support, Warranty, Enterprise — L-RDUA20-12-3Y

When a DP20-12 deployment is part of a critical environment, support needs to account for more than routine maintenance. Cisco ERT Under Attack Service provides a 3-year subscription built for attack conditions, giving teams a defined service path when response speed and continuity matter. This service is aimed at organizations that want support coverage tied to a specific Cisco product and a specific operational risk profile. Instead of leaving incident handling to ad hoc escalation, it helps formalize the support model around security events, which can reduce delay, confusion, and internal coordination overhead. For IT leaders and procurement teams, the appeal is straightforward: fixed-term coverage, product-specific alignment, and a service model designed for high-pressure situations. That combination helps justify the investment when the cost of disruption is higher than the cost of planned support. It also makes renewal and budget planning more predictable over the life of the subscription. Ideal For Supporting a DP20-12 deployment during active security incidents Maintaining service continuity for critical infrastructure under attack Budgeting a multi-year support contract for Cisco operations Reducing escalation friction in a production environment with elevated risk Why This Product 1 Purpose-built for under-attack coverage rather than standard support 2 3-year subscription term supports long-range planning 3 Tied specifically to DP20-12 for exact service fit 4 Vendor-backed coverage helps reduce escalation uncertainty during incidents