Cisco DR for Single Appliance, Pref Support 2 Yrs | Support Warranty — SP-INF-DRAP-247-2Y
Protect a single appliance with Cisco disaster recovery support and a 2-year preferred support term. Built for teams that need a clear support path around recovery-critical infrastructure, this service helps maintain continuity when an appliance is central to availability, failover, or recovery planning. Preferred support is valuable when downtime has a direct operational cost and response discipline matters. By pairing disaster recovery coverage with a fixed 2-year term, this offering supports cleaner lifecycle management, more predictable budgeting, and a stronger operational posture for environments that cannot afford ambiguity during an incident. It is a practical choice for organizations standardizing support around a specific appliance and wanting vendor-backed coverage that fits a defined recovery strategy. For procurement teams, the fixed term simplifies planning. For operations teams, it helps ensure the appliance remains supported within the broader resilience model. Ideal For Supporting a single appliance used in a disaster recovery architecture Maintaining vendor coverage for a recovery-critical production appliance Standardizing support terms for appliance-based resilience planning Budgeting a 2-year support cycle for infrastructure continuity Why This Product 1 Focused on a single appliance rather than a broader platform bundle 2 Adds disaster recovery coverage for resilience planning 3 Uses a fixed 2-year term for easier procurement and budgeting 4 Preferred support is suited to recovery-critical environments
- Coverage term: 2 years
- Pricing Type: Subscription support
- Product Supported: Single Cisco appliance
- Support Hours: 24 x 7
- Covered Period: 2 years
- Support Channel: Cisco support channels
- Provided Support: Preferred Support
- Service Characteristic: Disaster recovery coverage
- Service Description: Preferred support service for a single appliance with disaster recovery coverage
- Key Feature 1: Cisco preferred support for a single appliance
- Key Feature 2: Disaster recovery support coverage
- Key Feature 3: Coverage term: 2 years
- Key Feature 4: Appliance-specific service scope
- Key Feature 5: Vendor-backed support model
- Key Feature 6: Designed for recovery-focused infrastructure
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