Cisco DR for Single Appliance, Pref Support 1 Year | Support Warranty — SP-INF-DRAP-247-1Y

Protect a single Cisco appliance with 1 year of preferred support coverage built for operational certainty. This support entitlement helps keep recovery planning simple by aligning service coverage to one appliance and one term, reducing gaps that can slow response during an incident. For infrastructure teams, the value is in consistency: a defined support window, a clear vendor-backed escalation path, and coverage that supports the lifecycle of a production appliance without adding unnecessary complexity. It is a practical fit when the hardware is already standardized and the priority is preserving uptime, controlling support overhead, and keeping procurement aligned to a known renewal cycle. Compared with ad hoc break-fix arrangements, this support option gives you a cleaner operating model and a more defensible service posture. It is well suited to environments where the appliance carries meaningful business traffic and downtime carries real cost. Ideal For Covering one production Cisco appliance in a branch or remote site Supporting a standardized appliance already deployed in a data center Extending service coverage during a planned hardware lifecycle period Aligning support renewal to annual procurement cycles Why This Product 1 Single-appliance coverage instead of multi-device bundles 2 Preferred support term of 1 year for annual planning 3 Vendor-backed service path versus informal break-fix coverage 4 Focused entitlement for production appliance environments