Cisco CX Level 2 8x5xNBD Catalyst 3650 Support | Enterprise Network — CON-L2NBD-WS5024SE

Protect production access-layer operations with Cisco CX Level 2 support for Catalyst 3650 deployments. This service is built for organizations that need responsive technical assistance, disciplined case handling, and next-business-day support coverage during standard business hours. For infrastructure teams, the value is in reducing time lost to troubleshooting and escalation. When a Catalyst 3650 issue affects users, applications, or downstream services, having a defined support path helps your team move from symptom to resolution with less friction. That matters in environments where network access is tied directly to business operations, service desks, and branch productivity. CX Level 2 support is a practical fit for enterprises that want more than basic break-fix coverage. It gives procurement and operations teams a service model that supports predictable planning, clearer accountability, and a stronger response posture for a widely deployed switching platform. For organizations standardizing on Cisco, it helps protect the investment already made in the Catalyst 3650 platform while keeping support aligned to operational needs. Ideal For Supporting a campus access-layer switch standard based on Catalyst 3650 Maintaining business-hour coverage for branch network switching Providing escalation support for production network incidents Extending service coverage for installed Cisco switching infrastructure Why This Product 1 Business-hour coverage with next-business-day response 2 Built specifically for Catalyst 3650 support needs 3 More structured than basic break-fix coverage 4 Helps reduce operational risk for production switching