Cisco Catalyst 3850 CX Level 2 24x7x4 On-Site Service | Enterprise Support — CON-L24HR-WSC3852E

Keep your Catalyst 3850 environment supported with a four-year on-site service plan designed for operational continuity. This coverage combines 24x7 access, a 4-hour repair response target, and parts-and-labor support so your team can move quickly when hardware issues interrupt service. For infrastructure teams, the value is in reducing time spent coordinating recovery. On-site repair helps shorten the path from fault to resolution, while phone support gives your staff a direct line for troubleshooting and escalation. Parts replacement is included, helping avoid delays tied to sourcing and logistics during an incident. This service is a strong fit for organizations that depend on Catalyst 3850 switching in branch, campus, or distribution roles where downtime carries real cost. It supports a more predictable maintenance model and helps preserve the operational life of installed network hardware without forcing a premature refresh. When uptime matters, response time and service coverage are part of the purchase decision. Ideal For Campus switching environments that require rapid hardware recovery Branch network deployments where on-site repair reduces downtime Operations teams standardizing support for Catalyst 3850 infrastructure Organizations extending the service life of installed switching assets Why This Product 1 4-hour repair response versus slower next-business-day coverage 2 On-site service versus depot-based repair workflows 3 Parts replacement included versus labor-only support plans 4 24x7 coverage versus business-hours-only maintenance