Cisco CX Level 2 24x7x4 UCS C245 M6 Rack Support | Enterprise Service — CON-L24HR-UCSCC244
Keep UCS C245 M6 rack systems covered with Cisco 24x7x4 service designed for teams that cannot afford extended downtime. This support package is built for environments where rapid parts replacement and continuous access to assistance matter more than generic break-fix coverage. By pairing around-the-clock support with a 4-hour parts response target, it helps reduce the operational drag that follows hardware issues. That matters when the server platform underpins virtualization, application delivery, or shared infrastructure services. This service is aligned to the UCS C245 M6 rack platform and is intended for deployments where service continuity, predictable recovery, and vendor-backed escalation paths justify the investment. For procurement teams, it offers a clear way to standardize support coverage across critical Cisco infrastructure without overbuying unnecessary extras. Ideal For Production UCS C245 M6 rack servers running business-critical applications Virtualization hosts that require fast parts replacement to restore capacity Enterprise data center environments with strict uptime targets Standardized support coverage for Cisco rack infrastructure Why This Product 1 24x7x4 coverage instead of standard business-hours support 2 4-hour parts response for faster restoration 3 Cisco SMARTnet extended service versus generic third-party coverage 4 Aligned to UCS C245 M6 rack deployments
- Pricing Type: Service
- Product Supported: Cisco UCS C245 M6 Rack, 2U
- Support Hours: 24 x 7
- Covered Period: 24 x 7 x 4 Hour
- Support Channel: Phone; Web
- Provided Support: New Releases Update, Web Knowledge Base Access, Phone Support, Parts Replacement, Replacement
- Service Characteristic: Parts
- Service Description: Cisco SMARTnet - Extended Service with 24 x 7 x 4 hour exchange support and parts replacement
- Key Feature 1: 24 x 7 x 4 hour service coverage
- Key Feature 2: Parts replacement support included
- Key Feature 3: Cisco SMARTnet extended service
- Key Feature 4: Exchange service main type
- Key Feature 5: Supports UCS C245 M6 rack platform
- Key Feature 6: Electronic service delivery
- Key Feature 7: Physical service sub type included
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