Cisco CX Level 1 8x5xNBD Hyperconverged X Fabric Support | Enterprise — CON-L1NBD-HCIXFI6B

Protect hyperconverged compute operations with Cisco CX Level 1 support for the Compute Hyperconverged X Fabric environment. Built for organizations that depend on consistent service response, this support offering helps teams maintain uptime, resolve incidents with less delay, and keep infrastructure aligned to operational targets. An 8x5xNBD service model gives IT teams structured coverage during business hours with next-business-day response for eligible issues. That matters when the cost of delay is measured in application impact, user disruption, and recovery effort. For infrastructure leaders managing converged and hyperconverged platforms, this level of support adds a clear service path without overcommitting to broader coverage than the environment requires. Cisco support is often selected when the underlying platform carries real operational weight. This service is intended to complement that investment by providing a defined support framework for the Compute Hyperconverged X Fabric stack. It is a practical fit for teams that want predictable assistance, vendor-backed escalation, and a support posture that matches enterprise infrastructure expectations. Ideal For Supporting production hyperconverged compute clusters during business hours Providing vendor-backed response for enterprise infrastructure incidents Maintaining service coverage for Cisco-based converged environments Standardizing support for distributed compute operations Why This Product 1 Defines business-hour coverage with next-business-day response 2 Fits enterprise hyperconverged compute support requirements 3 Provides vendor-backed escalation for Cisco environments 4 Avoids overbuying broader 24x7 coverage when not required