Cisco CX LEVEL 1 24X7X2 Cisco Catalyst 9120AX Series — 24x7x2 Support | 9120AX, Wi‑Fi — CON-L12HR-C9120BIX

Protect wireless infrastructure that supports critical applications with a support contract crafted for Catalyst 9120AX Series access points. Cisco CX Level 1 24x7x2 provides continuous support coverage, access to Cisco TAC, and device-specific diagnostic workflows targeted at 9120AX platforms. Engineers prioritize incidents that affect RF health, authentication, and controller connectivity, reducing downtime for voice, location services, and high-density client environments. The service scopes coverage to Catalyst 9120AX hardware, ensuring clarity on supported assets and faster paths to vendor remediation. Suitable for campuses, branch hubs, and dense venues where predictable wireless performance justifies a higher-tier support commitment. Ideal For Support campus Wi‑Fi serving voice and mission‑critical applications Maintain high‑density event venues with Catalyst 9120AX access points Ensure branch wireless reliability for retail or banking locations Protect location services and IoT endpoints reliant on 9120AX APs Why This Product 1 Focused support for Catalyst 9120AX hardware rather than general Wi‑Fi services 2 24x7x2 availability model versus standard business‑hours offerings 3 Includes direct Cisco TAC case handling rather than third‑party coordination 4 Emphasizes wireless-specific diagnostics and RF troubleshooting