Cisco Crosswork HCO Level 1 to Level 2 Upgrade | 12-35 m SIA — HCO-RTU-L2-UP-SIA1

Move Cisco Crosswork HCO from Level 1 to Level 2 with a services-based upgrade path designed for teams that need more than a simple entitlement change. This offering supports a controlled transition to a higher platform tier, helping infrastructure organizations align the deployment with operational requirements and planned growth. For enterprise network teams, the difference between tiers is about readiness, consistency, and the ability to support more demanding workflows. This upgrade is built for that moment when the current level is no longer enough, but the organization still needs a disciplined path forward. It fits environments where change control, validation, and predictable execution matter. The 12-35 m SIA designation makes this a targeted fit for Cisco Crosswork HCO customers planning a specific upgrade motion within the product line. It is a practical choice for teams that want to preserve platform continuity while moving to a stronger operational foundation. Ideal For Upgrading an existing Cisco Crosswork HCO deployment from Level 1 to Level 2 Supporting a planned platform transition in a managed enterprise environment Standardizing operational capability across a network operations team Preparing the deployment for higher workload and workflow demands Why This Product 1 Moves from Level 1 to Level 2, not a generic support package 2 Built for Cisco Crosswork HCO deployments 3 Supports controlled enterprise rollout 4 Delivered as professional services for operational consistency