Cisco CON-SSSNT-WS296X48 8x5xNBD Support for 2960-XR 48 GI | Enterprise — CON-SSSNT-WS296X48

Protect the switching layer that keeps users, endpoints, and applications connected with Cisco Essential Support for the Catalyst 2960-XR 48 GI. This 8x5xNBD service is designed for teams that need predictable support coverage, next-business-day response handling, and a vendor-backed escalation path for access-layer infrastructure. In enterprise networks, access switching is not optional. When a switch fails or degrades, the impact reaches authentication, voice, collaboration, and downstream application access. This support offering helps reduce the operational risk of waiting on uncertain repair timelines by giving your team a defined service model and a clear route to Cisco assistance. Choose this support tier when uptime matters more than lowest-cost coverage. It is a practical fit for production environments that depend on stable access switching and need service terms that align with the value of the network edge. Ideal For Supporting a Catalyst 2960-XR access switch in a campus network Maintaining vendor coverage for branch office switching infrastructure Standardizing support terms across access-layer Cisco hardware Extending service coverage for a production network switch already deployed Why This Product 1 Defined 8x5xNBD response window versus reactive break-fix support 2 Cisco-backed entitlement versus third-party service ambiguity 3 1-year term supports predictable budget and renewal planning 4 Tailored for Catalyst 2960-XR access switching rather than generic coverage