Cisco Catalyst 385 8x5xNBD Solution Support | Enterprise Service — CON-SSSNT-38012SK9

Keep network operations on schedule with a support plan built for Cisco Catalyst 385 deployments. This 8x5 next-business-day solution support model gives infrastructure teams defined coverage during business hours, with the next-business-day response profile that many enterprise networks use to balance service assurance and cost control. For procurement and operations teams, the appeal is straightforward: a clear entitlement, a known support window, and vendor-aligned handling for issues that affect access, switching, and day-to-day network stability. It is a practical fit when the environment is important, but not every incident requires 24x7 premium coverage. This support option helps standardize service expectations across branch, campus, or distributed network footprints. It is especially useful for organizations that want Cisco-backed support for Catalyst infrastructure while keeping service spend aligned to the operational criticality of the deployment. The result is a support posture that is easier to budget, easier to manage, and better matched to networks that can tolerate next-business-day resolution timing. Ideal For Supporting Cisco Catalyst 385 switches in campus networks Providing business-hours coverage for branch office infrastructure Standardizing support across distributed enterprise sites Balancing service assurance and budget for non-24x7 operations Why This Product 1 8x5 coverage versus 24x7 premium support 2 Next-business-day response versus same-day escalation 3 Cisco-backed entitlement versus third-party support 4 Business-hour fit versus always-on service plans