Cisco CON-OSP-IW5DHBUB IW9165 24x7x4 OS Support | Enterprise — CON-OSP-IW5DHBUB

Keep wireless operations on track with Cisco Smart Net Total Care coverage for the IW9165, 11ax 6E, directional antenna, B dom. This entitlement is designed for organizations that depend on stable wireless access and need a clear support path when issues arise in production environments. With 24x7x4 service coverage, infrastructure teams gain access to around-the-clock support and a four-hour response target, helping accelerate troubleshooting and restoration when connectivity matters most. That level of coverage is especially valuable in environments where wireless access supports clinical workflows, logistics operations, collaboration tools, or customer-facing services. The directional antenna and Wi-Fi 6E platform context point to a deployment where performance, coverage planning, and support responsiveness all matter. This service helps protect the investment by pairing the hardware with a support model suited to enterprise expectations: faster escalation, defined response timing, and vendor-backed assistance aligned to business-critical uptime requirements. Ideal For Campus wireless support for Wi-Fi 6E access deployments Mission-critical connectivity in healthcare or operations environments Enterprise support coverage for directional antenna installations Procurement of vendor-backed service for production wireless infrastructure Why This Product 1 24x7x4 coverage is stronger than standard business-hours support 2 Cisco-backed service fits production wireless environments 3 Four-hour response target helps reduce outage duration 4 Designed for enterprise Wi-Fi 6E deployments