Cisco CON-ECDO-CTSSX860 1-Year 8x5xNBD SX80 Codec Service | Enterprise Support — CON-ECDO-CTSSX860

Maintain meeting-room availability with Cisco Unified Communications Essential Operate Service for the SX80 codec. This 1-year service delivers 8x5 coverage with Next Business Day hardware replacement and software application support, helping restore critical collaboration systems without extended downtime. Built for organizations that depend on room-based video infrastructure, this service adds a practical layer of operational assurance around a high-value Cisco endpoint. On-site exchange support and parts replacement reduce the burden on internal teams when hardware faults occur, while software application support helps address issues that can affect call quality, connectivity, or room readiness. For enterprises standardizing on Cisco collaboration platforms, this service helps preserve uptime expectations and protect the investment already made in the SX80 codec. It is a strong fit for environments where scheduled business-hour coverage is sufficient, but rapid recovery remains essential. Ideal For Supporting executive conference rooms built around Cisco SX80 codecs Maintaining business-hour coverage for collaboration spaces Reducing recovery time after codec hardware failures Protecting enterprise video conferencing investments Why This Product 1 Includes on-site Next Business Day response 2 Covers hardware replacement and software application support 3 Designed for Cisco SX80 codec environments 4 Provides 1-year business-hour service coverage