Cisco ASR920 Series 24GE Fiber 4x10GE 8x5x4 Support | Cisco — CON-SSSNE-ASR920SZ

Maintain support coverage for the Cisco ASR920 Series deployment with an 8x5x4 service model tailored to business-hours operations. This entitlement is designed for teams that need dependable vendor support for access and aggregation infrastructure without the cost of continuous 24x7 coverage. With support aligned to an 8x5 schedule and a four-hour response target, this service helps reduce downtime risk and gives operations teams a clear escalation path when issues affect fiber and 10GE connectivity. It is a strong fit for distributed networks where access-layer stability matters and response predictability is more valuable than premium around-the-clock service. For procurement, this support line item makes it easier to standardize Cisco coverage across the network estate and keep renewal planning straightforward. For engineering teams, it preserves access to Cisco expertise for the ASR920 Series platform, helping protect the investment already made in the hardware and the services it carries. Ideal For Supporting distributed access networks built on the ASR920 Series Maintaining service coverage for fiber uplinks and 10GE connectivity Standardizing Cisco support renewals across branch infrastructure Covering business-hours operations without 24x7 support overhead Why This Product 1 Business-hours support for access infrastructure 2 Four-hour response target for faster escalation 3 Matched to ASR920 Series fiber and 10GE deployments 4 More cost-efficient than 24x7 premium coverage